Have a question? Find quick answers about Hudson Bros. products, sizing & care, programs and more below. To view FAQs, select the drop down.
Orders & Shopping
What’s the status of my order?
You’ll receive an order confirmation by email after your purchase and another email with tracking information once your order ships. If you don’t see your confirmation, check your spam or promotions folder. We work to process and ship every order as quickly as possible.
Where can I find a size guide?
Size guides are available on our product pages to help you find the right fit. Because fit can vary slightly by product, we recommend checking the size guide for the specific item you’re considering.
Can I change or cancel my order?
We work to get orders processed and on their way quickly, which means changes or cancellations may not always be possible once an order has been placed. If you notice an issue, contact us as soon as possible and we’ll do our best to help.
Can you notify me when a style is back in stock?
Absolutely. If a size or style is sold out, select the Notify Me When Available option on the product page and enter your email address. We’ll let you know when it’s back.
Do you sell gift cards?
Yes. Hudson Bros. gift cards can be purchased here online and delivered electronically—an easy option when you know they’ll like Hudson Bros. but aren’t quite sure what they’ll like most.
How do I use my promo code or gift card?
Enter your promotional or gift card code in the appropriate field during checkout and select Apply. Any eligible discount or gift-card balance will then be reflected in your order total.
Products, Fit & Performance
What is Everyday Shade?
Everyday Shade is Hudson Bros.’ collection of lightweight performance apparel built for warm weather, sun exposure, and everyday life. The collection combines UPF sun protection, breathable fabrics, stretch, and fast-drying performance with a clean look that doesn’t feel like traditional athletic wear.
What is UPF sun protection?
UPF stands for Ultraviolet Protection Factor and measures how effectively a fabric helps protect your skin from the sun’s ultraviolet rays. For example, UPF 50 fabric is designed to block approximately 98% of UV radiation.
How should I care for my Hudson Bros. clothing?
For best results, turn garments inside out before washing, wash with like colors in cold water, and use a gentle cycle. Hang drying is preferred when possible, or tumble dry on low. Always check the care instructions on the individual garment for product-specific recommendations.
Where are Hudson Bros. products manufactured?
Hudson Bros. works with high-quality manufacturing partners around the world. We select manufacturers based on their expertise, materials, construction quality, and ability to produce an exceptional product while delivering strong value to our customers.
New Products & Hudson Bros.
How can I hear about new product releases and get early access?
The best way to stay in the loop is to join the Hudson Bros. email list. We share new product launches, restocks, special releases, and other Hudson Bros. news with our subscribers. Select products and releases may also be offered to our most engaged customers before becoming widely available.
How do I unsubscribe from marketing emails?
You can unsubscribe from Hudson Bros. marketing emails at any time by selecting the unsubscribe link at the bottom of any marketing email you receive.
Help & Product Support
Does Hudson Bros. have a warranty program?
Hudson Bros. stands behind the quality of our products. If you believe an item has a manufacturing defect, contact us with your order number and photos showing the issue. Our team will review it and work with you toward an appropriate resolution.
I’m having trouble with the Hudson Bros. website. What should I do?
Something not working quite right? If you’re having trouble placing an order, checking out, or navigating the website, contact the Hudson Bros. team and we’ll be happy to help.
How can I contact Hudson Bros. customer service?
Need a hand? Reach out to the Hudson Bros. team and we’ll be happy to help. If your question is about an order, please include your name, email address, and order number so we can get you taken care of as quickly as possible.
Contact us at hello@hudsonbros.co
Partnerships & Business
Does Hudson Bros. have an ambassador or influencer program?
Interested in working with Hudson Bros.? We’re always interested in hearing from creators who genuinely fit the brand. Send us your name, social handles, and a quick introduction to the kind of content you create. If there’s a fit, we’ll be in touch.
Does Hudson Bros. offer wholesale?
Interested in carrying Hudson Bros.? We’d be happy to hear from you. Reach out with information about your store, location, and business, and our team can review whether Hudson Bros. may be a good fit.
Still have a question? Email us at hello@hudsonbros.co or use our Contact Us page here.